ShadiaN service
Repair and restoration of all kinds of watches
Wrist, pocket, wall and floor clocks – from a battery replacement to a complete overhaul of the movement. We use only genuine spare parts to preserve the originality and value of your watch.
- 12months warranty
- up to 7days of testing
- 4stores accept repairs
Official serviceThe official ShadiaN service
Sky City Mall – all kinds of repairs
All kinds of repairs are carried out here. Watches for repair are also accepted in our other three stores in Sofia.
How we work
Five steps for every watch
To preserve the movement and the appearance of your watch, every repair follows the same professional service procedure.
- 01 Acceptance Upon acceptance, a professional watchmaker carefully inspects the condition of the case, the movement and the gaskets.
- 02 Analysis Tests depending on the movement – quartz, automatic or mechanical; if necessary, under a microscope. You get an accurate estimate before the repair.
- 03 Repair and maintenance After your approval: repair, cleaning and complete service with Swiss Moebius lubricants. All worn parts are replaced.
- 04 Testing Between 24 and 168 hours (1 to 7 days) depending on the movement – accuracy, water resistance and power reserve.
- 05 New warranty After every completed service – a new 12-month warranty card covering the work and all replaced parts.
Services
Everything your watch needs
Our workshop is fully equipped and ready to handle every detail with precision – from the smallest hand to a tower clock.
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Movement repair
Mechanical and quartz movements of wrist, pocket, wall and floor clocks – of all types and brands.
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Complete service
The overhaul that keeps the movement accurate for years – with all gaskets replaced, ultrasonic cleaning and a new warranty.
Mechanical watch – 23 operations
- Removing the bracelet or strap
- Opening the case
- Diagnosing the movement
- Testing the movement on precision machines
- Checking functional performance
- Visual inspection
- Determining the necessary operations
- Complete disassembly of the case
- Ultrasonic cleaning of the case and bracelet
- Replacement of all gaskets
- Full disassembly of the movement
- Cleaning all components
- Replacement of worn parts
- Assembly and lubrication of the movement
- Adjusting all functions
- Precision testing of the movement
- Final assembly of the case
- Water-resistance test according to the specifications
- Setting time and date
- Final check of all functions
- Checking the bracelet, new spring bars if needed
- Checking the clasp
- Final inspection
A quartz watch goes through 20 of these operations and gets a new battery.
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Restoration of antique clocks
Old and antique wall, desk, mantel and floor clocks – brought back to life part by part.
What we make and restore
- Repair of mechanical and quartz movements of all brands
- Restoration of wooden cases using original technology
- Making missing parts of wooden cases
- Renewal of metal cases
- New dials and hands by catalogue
- Lettering of dials and logos
- Flat and domed crystals
- Dial rings
- Pendulums made to a pattern
- Weights
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Water-resistance test
High-precision equipment measures the watch’s reaction to pressure, vacuum and immersion in water, according to its technical specifications. We recommend it every year before the summer.
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Crystals made to order
We make and polish crystals for wrist, wall and pocket watches – in any shape, thickness and size.
Kinds of crystal
- Mineral glass – precise production according to the original
- Polishing of scratched mineral crystals, without altering the original appearance
- Plexiglass – lightweight and flexible, for vintage and special models
- Sapphire crystal – by custom order, delivery in about 40 days
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Straps made to order
Has your non-standard strap broken? We hand-make a new one identical to the original – same leather, same colour.
Leathers
- Calfskin and lambskin
- Alligator
- Snake and lizard
- Stingray
- Ostrich
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Battery replacement
Maxell, Renata or Energizer – with a warranty of 1 to 5 years depending on the battery. Capacitors for Seiko, Citizen, Casio and Swiss watches.
Battery prices -
Tower and facade clocks
Supply, manufacture and installation of clocks for buildings, churches and hotels all over Bulgaria.
Tower and facade clocks
Maintenance
The movement works 24 hours, 365 days
A car’s engine works only while it is running, but the “engine” of a watch – its movement – works continuously, 24 hours a day, 365 days a year. Regular maintenance ensures optimal performance, prevents premature wear and guarantees long-lasting precision.
Quartz watchevery 6 years
Mechanical, automatic and chronographevery 3 years
Wall, floor and mantel clocks, alarm clocksevery 5 years
Water-resistance testevery year before the summer
The water-resistance test is carried out exclusively in our service centre – with equipment that measures the watch’s reaction to pressure, vacuum and immersion in water.
Price list
Service prices
Prices are in euro and include fitting where stated. We give the final price of a repair after the diagnosis.
- 1.5V Maxell battery (Japan), fitted1-year warranty10 €
- 1.5V Renata battery (Switzerland), fitted2-year warranty15 €
- 1.5V Energizer battery (USA), fitted5-year warranty25 €
- Fitting the customer’s battery10 €
- 3V Maxell battery (Japan), fitted10 €
- 3V Renata battery (Switzerland), fitted13 €
- 3V Energizer battery (USA), fitted15 €
- 12V battery – 23A / 27A / LR1 / Kodak10 €
- 12V Energizer battery15 €
- Hearing aid battery15 €
- Seiko / Citizen capacitor, fitted65 €
- Casio capacitor, fitted50 €
- Swiss watch capacitor, fitted80 €
- Leather strap 6–20 mm30 €
- Leather strap 22–40 mm35 €
- Luxury leather strap45 €
- Standard leather strap20 €
- NATO fabric strap20 €
- Silicone strap25 €
- Silicone strap with butterfly clasp35 €
- Q&Q rubber strap10 €
- Silicone strap keeper3 €
- Stainless steel clasp5 €
- Bracelet shortening – steel10 €
- Bracelet shortening – ceramic20 €
- Fitting the customer’s strap10 €
- Gluing one index20 €
- Gluing more than one index25 €
- Fitting a hand20 €
- Dial feet – double tape20 €
- Dial feet – standard35 €
- Zircon stone, fitted5 €
- Spring bar (1 pc.), fitted5 €
- Spring bar with caps10 €
- Pin (1 pc.), fitted5 €
- Butterfly clasp, fitted50 €
- Standard clasp, fitted20 €
- Clasp extender10 €
- Round crystal, fitted50 €
- Shaped crystal, fitted80 €
- Plexiglass, fitted35 €
- Quartz watch15 €
- Quartz chronograph20 €
- Mechanical watch15 €
- Automatic watch25 €
- Mechanical chronograph30 €
- Alarm clock10 €
- Mechanical wall clock25 €
Please note
- The inspection and diagnosis fee is paid when you leave the watch with us.
- If you accept the quoted repair price, the inspection and diagnosis fee is deducted in full from the final price of the repair.
- If you decline the repair, the fee for the inspection and diagnosis is not refunded.
- Russian – no date60 €
- Russian – with date70 €
- Russian – automatic75 €
- Russian – pocket watch65 €
- Japanese – automatic90 €
- Japanese – quartz, no date45 €
- Japanese – quartz with date55 €
- Japanese – quartz chronograph105 €
- Swiss – automatic200 €
- Swiss – mechanical chronograph400 €
- Swiss – quartz, no date85 €
- Swiss – quartz with date95 €
- Swiss – quartz with date (luxury)180 €
- Swiss – quartz chronograph200 €
- Swiss – vintage mechanical90 €
- Swiss – pocket watch160 €
- German wall clock – no chime130 €
- German wall clock – 30-minute chime195 €
- German wall clock – 15-minute chime400 €
- Desk “Joker” (officer’s) clock160 €
- Polish (Metron) / Chinese wall clock – with chime130 €
- Russian / Chinese alarm clock35 €
- German / Swiss alarm clock75 €
- Prices may vary depending on complexity and the parts required.
- ShadiaN is not responsible for water resistance after a battery replacement – a water-resistance warranty is provided only after a paid water-resistance test.
Repair
Tell us what is wrong with your watch – we will tell you what it needs
Brand, model and the symptom – it stops, runs fast, the crystal fogs up. We will tell you what we suggest; the exact estimate follows the diagnosis in the service.
Repair inquiry



